Birmingham Womens Hospital

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Based on 1113 reviews
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Reviews (1113)

A horrible experience during covid

Maternity
May 7, 2024
My daughter was born there during covid. It was a horrible experience. My husband was not allowed to see me for 5 days and the staffing levels were very low.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust, though we are sorry to see we have not met your expectations in the past. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team

Provider responded

4 stars due to the waiting

Other
April 30, 2024
I had to wait for the service a little bit due to missing information not being given which was important documentation. Other than that I will give them 4 stars.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We're sorry you had to wait due to missing information, but pleased you had no other issues and rated the service highly. Thank you again, and best wishes, the Patient Experience Team.

Provider responded

Patients are taken care of.

Other
April 30, 2024
The services given and needs are met at the Women's. Patients are taken care of.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We're so pleased you were well looked after and your needs were met. Thank you again, and best wishes, the Patient Experience Team.

Provider responded

Always long waits in triage

Other
April 30, 2024
I was seen in triage by a very kind and helpful nurse but the waiting time was too long. It's always a long wait in triage.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We're so pleased you were well looked after and that our staff were kind! We are sorry you experienced delays in Triage and will pass this feedback on. Thank you again, and best wishes, the Patient Experience Team.

Provider responded

The midwife was wonderful

Day Assessment
April 30, 2024
I had an appointment with a wonderful midwife who did very good examination and provided excellent support.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Provider responded

Very helpful midwife

Other
April 30, 2024
It was my first visit to assessment and birth centre. I was seen by a very good and helpful midwife, who explained everything very well. She gave me the telephone number to contact the team if I need any further information or help.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and everything was explained well, we will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Provider responded

Medication was sorted very quickly.

Pharmacy
April 30, 2024
The staff at the pharmacy were very helpful. They sorted out all the medication for me very quickly.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Provider responded

Emergency appointment sorted within 3 hours.

Other
April 30, 2024
We were referred to Radiology department by our consultant for an emergency scan and ultrasound. We live in Coventry so everything was booked and done within 3 hours. We have had an excellent experience in this hospital.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Provider responded

Consultant explained everything simply for us

Other
April 30, 2024
We just had a very useful appointment with the consultant at the fetal medicine clinic. The consultant was very helpful and explained everything in very simple words.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and the consultant explained everything in detail. Thank you again! Best Wishes, the Patient Experience Team.

Provider responded

Care I received on ward 7 was amazing

Gynaecology
April 30, 2024
I was an inpatient at ward 7 (gynaecology) for 2 weeks and the care, treatment and support that I received was amazing.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We're so pleased you were well looked after. Thank you again, and best wishes, the Patient Experience Team.

Provider responded

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Birmingham Womens Hospital

Birmingham Women’s Hospital is a centre of excellence, providing specialist services to more than 50,000 women, men and their families every year from our city, the wider region and beyond.

Contact

0121 472 1377

Metchley Park Road
Edgbaston
Birmingham
West Midlands
B15 2TG

Location

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