Queen Elizabeth Hospital Birmingham

Hi, I was recently taken ill and so I contacted 111 for advice. Because of my history with strokes they advised me to get straight to A&E. I had been having headaches, giddiness and heavy sickness. I was very unsteady on my feet. So I checked in to A&E at just after 10pm the 22nd April. Despite feeling very unwell I was made to wait with other patients in the normal waiting area. This was till 5pm the next day. I hadn't had any sleep since 9am on the 22nd so was very exhausted and in lots of pain. I had to keep asking for pain killers for 3 hours.
So at 5pm on the 23rd I threatened to discharge myself from the hospital because like I said I was very ill and exhausted. I was desperate for a soft pillow to rest my head. They miraculously found me a bed at this point in the A.M.U ward. To be fair to the staff they were brill and couldn't do enough for me and I could at least relax.
Next day on the 23rd I was told I was being transferred to the Stroke unit and that is where my problems begin again. I got a bed on a ward and the night shift staff were incredibly noisy showing no consideration for patients that were very ill. There was also a patient that was constantly screaming out every few seconds so again it was impossible to rest. By this time I'd had enough and decided to discharged myself and go home where I knew I could rest.
The whole experience apart from when I was in A.M.U was disgusting. I was very ill and still very much so but can't face going back to hospital because of my experience. The staff have stopped caring. All the time I was in A&E I wasn't offered anything to eat or a hot drink. I am currently stuck in bed with severe headaches and waiting on a consultant for two days to call.

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