Reviews (615)

They will see me when the GP can't

Accident and emergency services
May 7, 2024
They diagnosed with high blood pressure. I feel like they know me there and know my care. If I struggle to get GP appointments they will see me in A&E and they have all my information which is good.
Anonymous

Very good in all departments.

unknown
April 29, 2024
This is my local hospital that I use for A&E and I also see haematology as they give me blood thinners. When I was in pain they also referred me. They are very good
Anonymous

Given antibiotics by A&E

Accident and emergency services
April 29, 2024
My 12 year old daughter had a chest infection and couldn't get into the doctors so ended up taking her to A&E and they gave her antibiotics.
Anonymous

Seen within half an hour.

Accident and emergency services
April 29, 2024
I went to A&E with a cut on my forehead and I was seen within half an hour. Excellent care and support provided.
Anonymous

A very good hospital

Outpatients
April 29, 2024
I go sometimes for diabetic eye tests and for appointments. The hospital is very good.
Anonymous

Gave me advice for pain over the phone after

unknown
April 29, 2024
I was referred onto them for a scan for pain management. They have since given me pain management over the phone. They said they would send my results to the GP, but they never did and now I have to contact them to get them to send them over. There is a lack of communication between services.
Anonymous

Rude staff and clinics run late

Outpatients
April 23, 2024
The staff are very rude and don't listen to you. They need customer service training. The clinics are always running late too.
Anonymous

Helpful staff.

Cardiology
April 23, 2024
I was referred to City hospital for echocardiogram. The staff were very helpful.
Anonymous

Covid

Accident and emergency services
April 16, 2024
I went to the a&e via ambulance to receive antiviral for COVID. I am clinically vulnerable and have seizures that can be set off by having a temperature.

I was put in the general waiting room despite staff knowing I was infectious. I had a seizure, which makes me wet myself, staff walked over me leaving me lying in my urine for over 12hrs.

It was assumed I was faking seizures until a Jr. Doctor (fy1) talked to me and looked at my medical records and i was admitted.

I'm autistic with a history of epilepticus, I wore a sunflower lanyard and brought a Hospital Passport which clearly laid out my needs.
Anonymous

They did a pretty good job.

Accident and emergency services
April 10, 2024
I went there with a cut on my forehead. They did pretty good job. I was seen within an hour. They provided excellent care and treatment.
Anonymous

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City Hospital

Contact

0121 554 3801

Dudley Road
Birmingham
West Midlands
B18 7QH

Location

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